Premium Service
White Glove Freight Delivery
Inside delivery, unpacking, setup, and debris removal. For freight that needs more than a dock drop — handled with care from truck to final placement.
Beyond Standard Delivery
What Is White Glove Freight Delivery?
Standard freight delivery ends at the loading dock or curbside. White glove delivery goes further — your freight is carried inside to a specific room or floor, unpacked, inspected, and set up if needed. All packaging materials are removed and disposed of.
White glove service is designed for freight that cannot simply be dropped on a dock and left. Medical equipment that needs to reach the third-floor imaging suite. Office furniture that must be assembled and placed. Trade show exhibits that need to be ready for opening day. Electronics that require careful handling and indoor placement.
The white glove handling team is trained in specialty freight, uses padded equipment, and follows specific delivery instructions provided by the shipper. Every white glove delivery includes a pre-delivery call to confirm access, timing, and placement requirements.
Service Details
What Is Included
Inside Delivery
Freight carried past the threshold to the room, floor, or area you specify. Elevator, stair carry, and narrow-access navigation included.
Unpacking
All crating, shrink wrap, foam, and cardboard removed. Items inspected for transit damage before packaging is discarded.
Light Assembly & Setup
Furniture assembly, equipment placement, and basic setup per manufacturer instructions. Complex installation can be coordinated separately.
Debris Removal
All packaging materials, pallets, and protective wrapping removed from the premises and properly disposed of or recycled.
Pre-Delivery Coordination
Delivery team calls ahead to confirm access hours, elevator reservations, loading dock availability, and special instructions.
Delivery Verification
Signed proof of delivery with detailed notes on placement, condition, and any exceptions. Photos taken at delivery for your records.
Use Cases
When You Need White Glove Delivery
Medical & Lab Equipment
MRI machines, imaging systems, laboratory instruments, and hospital beds require precise handling, room-of-choice delivery, and often professional installation. White glove ensures sensitive calibration equipment arrives intact.
Office Furniture & Fixtures
Desks, conference tables, cubicle systems, and reception furniture delivered inside, unpacked, and assembled in place. Old furniture can be removed and disposed of as part of the service.
Trade Show & Event Freight
Exhibit booths, display cases, AV equipment, and promotional materials delivered to the convention floor, unpacked, and positioned per your floor plan. Post-show breakdown and return shipping included.
High-Value Electronics
Server racks, industrial controls, retail POS systems, and precision instruments. Inside delivery to the designated room, unpacking, inspection for damage, and packaging removal.
Pricing
White glove delivery typically adds 30-60% to the base freight rate. The exact cost depends on shipment weight, number of pieces, delivery location (floor, stairs, restricted access), and level of service (unpack only vs. full assembly).
We provide a fully itemized quote before booking — no hidden fees at delivery. Request a quote and specify “white glove” in your requirements.
Process
How White Glove Delivery Works
Request a Quote
Tell us what you are shipping, the delivery address, floor/room, and any special requirements (assembly, time window, restricted access).
We Match a Carrier
We assign a white-glove-certified carrier with the right equipment and trained crew for your specific freight type and delivery needs.
Pre-Delivery Coordination
The delivery team contacts you to confirm access, timing, elevator reservations, and placement instructions before arrival.
Delivery, Setup & Cleanup
Freight is carried inside, unpacked, placed or assembled per your instructions, and all packaging is removed from the premises.
FAQ
White Glove Questions
What exactly does white glove freight delivery include?
White glove service goes beyond standard dock-to-dock delivery. It includes inside delivery (into a specific room or floor), unpacking and removal of all packaging materials, light assembly or setup if needed, inspection and debris removal. The exact scope depends on the shipment and is agreed upon before pickup.
How much more does white glove delivery cost?
White glove service typically adds 30-60% to the base freight rate, depending on the weight, number of pieces, delivery location (stairs, elevators, restricted access), and level of service required (unpacking only vs. full assembly). We provide a detailed quote with all white glove fees itemized upfront — no surprises at delivery.
Is my freight insured during white glove delivery?
Yes. All white glove shipments are covered by the carrier's cargo insurance, and we recommend additional full-value coverage for high-value items. The handling team is trained in specialty freight, but additional protection ensures peace of mind. We can help you arrange appropriate coverage before pickup.
Can you handle multi-floor deliveries without a freight elevator?
Yes, but stair carry adds cost and has weight limitations. Most white glove carriers can stair-carry items up to 300-500 pounds per piece. Heavier items may require a crane, liftgate, or rigging crew, which we can coordinate. Let us know the floor, building access, and piece weights when requesting a quote.
Need White Glove Delivery?
Tell us what you are shipping, where it needs to go, and the level of service you need. We will provide a detailed, all-inclusive quote.