TONU (Truck Ordered Not Used)
A fee charged when a carrier dispatches a truck to a shipper's location for pickup, but the load is cancelled, not ready, or refused after the truck has already been committed. TONU fees compensate the carrier for lost time, fuel, and the opportunity cost of turning down other loads. Typical TONU charges range from $150 to $500.
Real-World Example
A carrier drives 90 miles to a shipper's warehouse for a scheduled pickup, only to learn the freight will not be ready for 3 more days. The carrier charges a $350 TONU fee for the wasted trip.
Why TONU (Truck Ordered Not Used) Matters for Shippers
Freight pricing is rarely straightforward. Knowing how TONU (Truck Ordered Not Used) works gives you leverage when negotiating rates, helps you spot hidden fees on invoices, and allows you to budget more accurately. Shippers who understand pricing mechanics are better equipped to compare quotes apples-to-apples and avoid costly surprises at delivery.
Common Questions About TONU (Truck Ordered Not Used)
How is TONU (Truck Ordered Not Used) calculated in freight shipping?
TONU (Truck Ordered Not Used) in freight is typically calculated based on a combination of distance, weight, freight class, equipment type, and current market conditions. Additional factors like fuel surcharges, accessorials, and lane-specific supply and demand also play a role. Ask your broker for a transparent rate breakdown.
Can I negotiate TONU (Truck Ordered Not Used) with my carrier or broker?
In most cases, yes. Understanding how TONU (Truck Ordered Not Used) is structured gives you the knowledge to negotiate effectively. Volume commitments, flexible pickup windows, and consistent lane history all strengthen your negotiating position.
How can I reduce costs related to TONU (Truck Ordered Not Used)?
Start by understanding exactly what goes into TONU (Truck Ordered Not Used), then look for optimization opportunities: consolidating shipments, adjusting pickup/delivery windows, improving packaging to reduce freight class, or committing to consistent volumes. A good freight broker will help you identify these savings.
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