Shipment Tracking
Track Your Shipment
Enter your PRO number or BOL number below to check your shipment status. For live assistance, call us at +1 682-978-8641.
Shipment Lookup
Enter your PRO number or BOL number to track your freight. Check your confirmation email for tracking details, or call us directly for assistance.
Full tracking portal coming soon. For immediate status updates, call +1 682-978-8641 or email info@directfleetdispatch.com.
Shipment Lifecycle
Shipment Status Timeline
Every shipment moves through these stages from origin to destination. Your tracking updates reflect where your freight is in this process.
Pickup
Carrier arrives at origin, loads freight, and confirms pickup scan.
In Transit
Shipment is on the road heading toward the destination or next terminal.
At Terminal
Freight arrives at a carrier terminal for sorting, transfer, or consolidation.
Out for Delivery
Shipment is on the final truck en route to the delivery address.
Delivered
Freight has been delivered and signed for. POD is available.
Pickup
Carrier arrives at origin, loads freight, and confirms pickup scan.
In Transit
Shipment is on the road heading toward the destination or next terminal.
At Terminal
Freight arrives at a carrier terminal for sorting, transfer, or consolidation.
Out for Delivery
Shipment is on the final truck en route to the delivery address.
Delivered
Freight has been delivered and signed for. POD is available.
How It Works
How Tracking Works With Direct Fleet Dispatch
Book Your Shipment
Request a quote and book your freight. You receive a confirmation email with your PRO number, BOL number, carrier name, and tracking details.
Track In Real Time
Use your PRO or BOL number to check status. We monitor every shipment from pickup to delivery and proactively notify you of any changes or delays.
Delivery Confirmation
When your freight is delivered, you receive confirmation with signed proof of delivery (POD), exception notes, and final invoice reconciliation.
Customer Portal Coming Soon
We are building a full self-service customer portal with real-time tracking dashboards, document access, and shipment history. In the meantime, our team provides live tracking assistance by phone and email for every shipment we manage.
FAQ
Tracking Questions
Where do I find my tracking number?
Your tracking number (PRO number or BOL number) is included in the shipment confirmation email you received when your freight was booked. If you cannot locate it, call us at +1 682-978-8641 with your pickup date and origin address, and we will look it up for you.
How often are tracking updates provided?
Tracking frequency depends on the carrier and shipping mode. LTL carriers typically update at each terminal scan — pickup, transfer, out for delivery, and delivery. FTL shipments with ELD-equipped trucks can provide GPS-based updates every 15 to 30 minutes. We can also call the carrier directly for a live status check on your behalf at any time.
What is the difference between a PRO number and a BOL number?
A PRO (Progressive Rotating Order) number is assigned by the carrier and is the primary tracking identifier for LTL shipments. A BOL (Bill of Lading) number is assigned by the shipper or broker and appears on the shipping document. Both can be used to track your shipment, though the PRO number is more commonly used for carrier portal lookups.
What should I do if my shipment appears delayed?
Contact us immediately. Delays can result from weather, mechanical issues, terminal congestion, or driver availability. We will contact the carrier, get an updated ETA, and work on contingency plans if needed — including re-routing, expediting, or arranging alternative capacity for the remaining leg of your shipment.
Can I track multiple shipments at once?
Our customer portal (coming soon) will allow you to view all active shipments in a single dashboard with real-time status updates. In the meantime, call us or email info@directfleetdispatch.com and we will provide a status summary for all your open shipments.
Need Tracking Assistance?
Our team provides real-time status updates on every shipment booked through Direct Fleet Dispatch. Call or email us for immediate tracking support.