TONU (Truck Ordered Not Used)
A fee charged when a carrier dispatches a truck to a shipper's location for pickup, but the load is cancelled, not ready, or refused after the truck has already been committed. TONU fees compensate the carrier for lost time, fuel, and the opportunity cost of turning down other loads. Typical TONU charges range from $150 to $500.
Detailed Explanation
A fee charged when a carrier dispatches a truck to a shipper's location for pickup, but the load is cancelled, not ready, or refused after the truck has already been committed. TONU fees compensate the carrier for lost time, fuel, and the opportunity cost of turning down other loads. Typical TONU charges range from $150 to $500.
Example
A carrier drives 90 miles to a shipper's warehouse for a scheduled pickup, only to learn the freight will not be ready for 3 more days. The carrier charges a $350 TONU fee for the wasted trip.
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