Construction Case Study

Flatbed Carrier Sourcing for a Construction Supplier

Reduced from 18% to 2%

Flatbed Carrier No-Shows

Zero since implementation

DOT Permit Violations

Improved from 78% to 95% first-attempt

Job Site Delivery Success

Reduced from 5 days to 24 hours average

Permit Processing Time

The Challenge

A steel and building materials distributor serving construction job sites across Texas and Oklahoma couldn't find reliable flatbed carriers. Carrier no-shows delayed job site deliveries, drivers unfamiliar with construction site access caused delivery failures, and overweight/oversize permit coordination was inconsistent — leading to DOT fines.

Our Solution

We built a specialized flatbed carrier pool of operators experienced with construction site deliveries. Every carrier was vetted for proper load securement training, oversize/overweight permit handling capability, and familiarity with job site delivery protocols. We also took over permit coordination for multi-state oversize loads.

The Full Story

Construction freight is among the most demanding in trucking — heavy loads, tight delivery windows, job site access challenges, and oversize permit requirements create a combination that many carriers handle poorly. This steel distributor was losing customers because flatbed carriers either didn't show up, couldn't navigate job site access, or arrived without proper permits.

The no-show problem was the most damaging. When a flatbed carrier no-shows on a construction delivery, the job site crew sits idle — a cost of $5,000-15,000 per day in lost productivity. The distributor's previous broker used whoever was cheapest on the load board, with predictable reliability results.

We took a different approach: building a dedicated flatbed carrier pool of operators who specifically serve the Texas-Oklahoma construction corridor. These carriers understand job site protocols — calling ahead for gate access, having proper PPE on the truck, knowing how to navigate unpaved site roads with heavy loads, and handling crane-assisted unloads.

For oversize loads, we brought permit coordination in-house. Instead of relying on carriers to pull their own permits (and sometimes forgetting), our team handles all permit applications across Texas and Oklahoma simultaneously. This reduced permit processing from a 5-day average to 24 hours, and eliminated DOT violations entirely.

Equipment Used

Questions About This Case Study

How do you find flatbed carriers experienced with construction sites?

We maintain a specialized pool of flatbed operators who regularly serve construction job sites. These carriers are vetted for proper load securement training (OSHA compliance), job site safety awareness, heavy equipment delivery experience, and the ability to handle crane-assisted loading/unloading.

Who handles oversize permit coordination?

We coordinate all oversize/overweight permits as part of our flatbed service. Our team files permit applications with every state DOT on the route, coordinates pilot car/escort requirements, and verifies route clearances for height and width restrictions.

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